Customer Complaint Handling System

Pharmaceutical companies are required to monitor and track customer complaints. Our experienced staff can help you build and implement an effective customer complaint handling system that links to other quality systems such as CAPA, change management, and validation.

Our services for Complaint Handling include the following:

  • Development of a triage system for complaint distribution and complaint closure
  • Development of a tracking system to monitor effective remediation and closure

If you would like more information, get in contact with us directly here.