A product recall can cause devastating damage to a company’s reputation and customer loyalty. Without a formal process in place, a product recall can quickly turn into a crisis. If managed correctly, a product recall does not have to be a crisis. To minimize the costs and mitigate the associated risks of such an incident, companies must proactively assess and manage their product recall risks.

As one of the most experienced companies in this area, PSC’s product recall and corrective action management service can help you:

• Develop a Product Recall process that defines management of a product recall.
• Manage product recall-related communications with customers and regulatory agencies.
• Manage product recall-related litigation.
• Ensure business accountability in terms of any product recall exposures.

We work closely with our clients from assessment, implementation, and to recovery. Our services include:

• Product assessment to identify the scope of the recall.
• Development of product recall methodologies.
• Project management services including reporting and cost analysis.
• Preparation of documentation required by regulatory authorities.

If you have a need for our Product Recall and Corrective Action Management Services, please Contact Us.